Customer Support > Kayako
Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.
Customer Support
Kayako
Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.
Forms & Surveys
DataScope
DataScope Forms is a mobile solution to automate your operation. Collect data offline, manage
field teams and share business insights.
Integraciones
Conversation Update
Triggers when an existing conversation is updated in Kayako.
Fetch Conversation Forms (Internal)
Fetches conversation forms for dynamic dropdowns, used internally..
Fetch Conversation Priorities (Internal)
This is used internally to fetch conversation priorities for any dropdown that requires it.
Fetch Conversation Statuses (Internal)
This is used internally to fetch conversation status for any dropdown that requires it.
Fetch Conversation Types (Internal)
This is used internally to fetch conversation types for any dropdown that requires it.
Fetch Locales (Internal)
This is used internally to fetch Locales for any dropdown that requires a Locale Name -> Locale ID mapping.
Fetch Mailboxes (Internal)
Used internally to power the case creation/replies form.
Fetch Roles (Internal)
This is used internally to fetch Roles for any dropdown that requires a Role Name -> Role ID mapping.
Fetch Teams (Internal)
This is used internally to fetch Teams for any dropdown that requires a Team Name -> Team ID mapping.
Fetch Team Members (Internal)
Fetches members for a team, used internally. Note: This HAS to have assignee_team_id populated by another trigger!
New Conversation
Triggers whenever a new conversation is created.
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user account is created.
Organization Update
Triggers when the profile of an existing organization is updated, for example, when a custom organization field value is updated.
New Reply
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Tag Added to Conversation
Triggers when a tag is added to a conversation.
Tag Added to Organization
Triggers when a tag is added to an organization in Kayako.
Tag Added to User
Triggers when a tag is added to a user.
Test Trigger
Triggers when an account is being connected while setting up a Zap.
User Update
Triggers when an existing user is updated in Kayako.
Add a Private Note to a Conversation
Adds a private note to an existing conversation.
Add Tags to Conversation
Adds tags to an existing conversation.
Add Tags to Organization
Adds tags to an existing organization.
Add Tags to User
Adds tags to an existing user.
Create Conversation via Email
Creates a conversation with the first post as a email.
Create Conversation With a Private Note
Creates a new conversation with the first post as a private note.
Create Event
Creates a new event, which will show on the user's timeline.
Create Organization
Creates a new organization.
Create User
Creates a new user account and profile.
Update a Conversation
Updates an existing conversation.
Update an Organization
Updates an existing organization.
Update a User
Updates an existing user.
Find an Agent
Finds an existing agent user.
Find a Conversation
Finds an existing conversation.
Find Organization
Finds an existing organization.
Find a User
Find an existing user.
Find or Create a Conversation
Find or Create a Conversation
Find or Create Organization
Find or Create Organization
Find or Create a User
Find or Create a User
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