Customer Support > Zoho Desk
Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Customer Support
Zoho Desk
Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Forms & Surveys
DataScope
DataScope Forms is a mobile solution to automate your operation. Collect data offline, manage
field teams and share business insights.
Integrations
New Account[Poll]
Triggers when a new account is created.
New Agent[Poll]
Triggers when a new agent is added to the support portal.
Category List
List a category.
Channel List
Get channel list for lookup.
Classification List
List classification.
New Contact[Poll]
Triggers when new contact is created.
Contact Type List
List contact type.
New Department
Triggers when new department is created in your support portal.
New Organization
Triggers when you create a new organization.
Priority List
List priority.
Status List
List status.
Sub Category List
List Sub category.
New Ticket in Org
List Ticket in Selected Org.
New Ticket[For Lookp]
List of department tickets.
New Account
Triggers when a new account is created.
New Agent
Triggers when a new agent is added.
New Attachment
Triggers when a new attachment is added to any ticket in the selected organization.
New Comment for Ticket[Poll]
Triggers when a new comment is added for selected ticket.
New Comment
Triggers when a new comment is added to any ticket in the selected department.
New Contact
Triggers when new contact is created.
New Message
Triggers when a new message is added to any ticket in the selected department.
New Ticket[Poll]
Triggers when a new ticket has got created in the support portal.
New Status Change
Triggers when a status of ticket is changed.
New Ticket
Triggers when a new ticket is created.
New Reply Mail Address
Triggers when a new reply email id is added.
Updated Ticket
Triggers when a ticket is updated.
Add Attachment
Add an attachment to a ticket.
Add Comment
Add a comment to a ticket.
Create Account
Creates a new account.
Create Contact
Creates a new contact.
Create Ticket
Creates a new ticket for customer requests.
Send E-Mail Reply
Sends an email reply for the selected ticket.
Send Social Reply
Sends a reply via social network handles like Twitter, Facebook and Forums.
Update Ticket
Updates an existing ticket.
Search Ticket
Search Ticket (Request) by Ticket number.
Find Contact
Finds an existing contact by email.
Find or Create Contact
Find or Create Contact
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