Call Tracking > Analytic Call Tracking

Analytic Call Tracking (ACT) helps route and track calls with full analytic reporting.

Call Tracking Analytic Call Tracking
Analytic Call Tracking (ACT) helps route and track calls with full analytic reporting.
Forms & Surveys DataScope
DataScope Forms is a mobile solution to automate your operation. Collect data offline, manage field teams and share business insights.

Integrations

Get Agents
Get Agents in ACT.
Check Auto Dialer Campaigns
Fetch the Auto Dialer Campaigns for the user to select.
New Incoming Call
Triggers after a call is received in ACT.
New Incoming Call Answered
Triggers after a call is answered in ACT.
New Outgoing Call (Auto Dialer)
Triggers when an outgoing call is completed using the Auto Dialer.
New Outgoing Call (Browser Phone)
Triggers when an outgoing call is completed using ACT's Browser Phone.
New Outgoing Call (Mobile App)
Triggers when an outgoing call is completed using ACT's Mobile App.
Start of New Incoming Call
Triggers when a new incoming call is received in ACT.
Test
Test Ping.
Check Twilio Numbers
This pulls the numbers that the user has access to.
Make a Call
This will call the selected company, play a whisper, and connect them with the caller.
Make a Call - Dynamic Order
This will call either the selected company or the caller (depending on the option chosen), play a whisper, and connect them with the other.

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