Retail store operations checklist
This retail store operations checklist can be used to evaluate the following: employees’ product knowledge, facility cleanliness, product and window display’s appeal to customers, and safety of item storage. use iauditor to download this template and use it as a base to create your own personalized store operations checklist that meets your store’s standards.
What does this form include?
This form contains 7 sections:
EMPLOYEES
- Do all employees wear appropriate uniform?
- Are all employees instructed on safe/proper use of products?
- Have all employees undergone proper training on product knowledge?
FACILITIES
- Are there visible signs that directed the customer to the entrance?
- Floor coverings are clean and in good condition?
- Is there adequate lighting?
- Are all cords anchored or covered?
- Are the entrances and exits unobstructed?
- Is the parking lot clear of debris?
PRODUCTS
- Are all the products on display up to date and damage free?
- Do all products meet appropriate branding standards?
- Are all products available for testing and demonstration?
- Is there enough promotional material?
- Are all product stocks available?
- Is the merchandise display clean and visually pleasing?
- Are the shelves fully stocked?
WINDOW DISPLAY
- Does the window display encourage the consumer to step into the showroom?
- Does the window display enable the consumer to visualize the product in their home or office?
- Are displays clean and free of dust?
MATERIAL STORAGE
- Are all materials stored safely?
- Are storage racks and shelves capable of supporting the intended load?
- Are storage racks secured from failing?
Other comments / Notes
Inspector / Manager's Full Name and Signature
Use this template