Housekeeping sop checklist
What does this form include?
This form contains 13 sections:
Instructions:1. Follow this Hotel Room Inspection SOP by answering ✔ or X. 2. If the answer is X, tak
Upon entering the guest room, check if:
Guest Room
- Doors are working properly
- Light switches are working
- Windows open and close properly
- Windows are free of cracks
- Window glass is clean
- Drapes are straight and working properly
- Controls for air conditioning/heat work properly
- Air conditioning filter clean is clean
- Lamps are working
- Wall lights are working
- Lamp shades are clean and straight
- Beds are correctly made
- Pillows are fluffed and even
- Bedspreads are straight
- Mattresses are firm
- Bedspreads are free of rips and stains
- Upholstery is clean and in good condition
- Furniture free from scratches or stains?
- Walls are clean and free of cobwebs
- Walls are free from scratches and nicks
- Luggage racks are in good condition
- Pictures and mirrors are straight
- The telephone is working
- Ashtrays are clean
- Drawers slide out easily
- Minimum of 6 hangers available? (3 suit 3 dress)
- Drapes are partially closed
After checking the guest room, enter the bathroom and check if:
Bathroom
- Toilet seat is clean on both sides
- Shower rod is working and in good condition
- Toilet flushes correctly
- Bathroom is free of unpleasant odours
- Shower curtain is clean
- Pop up stopper is clean
- Tiles are free of water spots
- Shower and/or tub is free of grout
- Fresh supply of towels available
- No visible dirt, dust etc on the floor?
Instructions: 1. Check if the following items are available and supply them if they are not. 2. If un
Marketing material
- Guest directory
- Report card on experience
- Tourist brochures
- Hotel food and drink menu
General
- 1 ice bucket & poly liner
- 1 waste basket
- 1 memo pad with hotel pen
- 3 glasses
Miscellaneous
- 1 coffee maker
- 1 filter pack coffee
- 1 filter pack decaffeinated
- 1 tea bag
- 1 condiment package
- 1 iron
- 1 ironing board
- 1 fridge
- 2 porcelain coffee cups
Before leaving the guest room, make sure that:
Room
- Lights are off
- Heating is set at 18 degrees or 7OF
- Windows are closed
- Television is off with remotes out
Before leaving the bathroom, make sure that:
Signature of housekeeper/cleaner
Use this template