Facility operations assessment checklist
Lifetime fitness operations
What does this form include?
This form contains 14 sections:
Presentation & Functionality
- Overall Cleanliness of Exterior is Acceptable. The lot clear of trash and garbage cans are tended to. Landscaping an parking lot are in good condition.
- Overall cleanliness of the locker rooms is above average. (very clean for the time of day during the audit)
- Less than 10 lockers out of order
- Overall Cleanliness of the fitness Floor is Acceptable.
- Less than 1-2 Out of Order signs are present on the Fitness Floor.
- Overall Cleanliness of hallways, gym, stairwell and common areas is Acceptable.
- Assets, furniture, carpet, tile, millwork etc. is meeting brand standards.
- Proper HVAC function is evident throughout the entire club. No issues with tempertature, humidity, odors etc.
- Cleaning Equipment (Tennant, Taski, Ninja, Vacuums, Clipper, Compuss etc.) are 100% functional. If they are not working, there is a plan in place to have them repaired.
Action Item(s) for follow thru:
Pictures
Communication & Brand
- There is great communication in person and/or over the walkie talkies.
- The FODH is engaged, positive and creating a great culture for the Team Members. Does it feel like a fun environment to work in.
- Team Members have good energy and are friendly. They are engaging, positive, fun and interactive. They display the 5ft rule.
- Uniform & Style Guide Adherence.
Systems Binder is Completed and Being Utilized.
- Department head walk thrus is being completed every day with evidence of it.
- There is evidence of hourly updates by Ops Management OR the front line Team Members.
- Daily Core Checklist and Daily Priority Tasks are being completed and assessed for completion. There are accurate assessments and signatures from management team after reviewing the work.
- Sidekick is adjusted and accurate to the club. It is being actively assigned to them members.
- Overnight Checklists are adjusted and accurate specific to your club.
- Engineer and GM walk thrus are being completed with evidence of them.
Action item(s) for follow thru:
Repair and Maintenance
- R&M calculator is up to date and accurate.
- A robust R&M list of 200-plus items is present on the planning tool. There is evidence of planning and assigning them to a month while maintaining budget concerns.
- Planning and projecting to hit budget for the month and for the quarter.
Supplies
- Supply calculator is up to date and accurate.
- Weekly orders are planned and removed when appropriate in the process.
- There is evidence of planning for supplies in other departments.
- Planning and projecting to hit budget for the month and for the quarter,
Payroll
- SOP scheduling Matrix is present an completed.
- A good schedule is presented that meets the clubs needs according to budget.
- The SOP payroll tracker is being used and the club is projecting to hit budget for the month and quarter.
Operations Summit
- Proof of quality items being identified with detail descriptions present. There is no guessing about the issue.
- Proof of quality of items necessary to ensure the clubs operation is being dissected and examined.
- Proof of very good communication. There are weekly updates until completion of the task.
- Proof of very timely completion of tasks. There should not be a lot of on-going of open work timelines.
- Proof the Summit is driving the weekly business.
- Proof that the GM/BA/FE/DH are all present and owning action items.
Action item(s) for follow thru: Will need to run the Summit, not the GM.
On site representative
Auditor's signature
Use this template