Customers recommend us and rate our service as excellent

Colleagues recommend us as a great place to work and shop

Customers believe we add value and contribute to the local community

Delivering accurate routines and processes to support the store in delivering waste, availability and profit

Better Waste Routines

Sales Based Availability

Control costs overall rating

Shrinkage, Security and Lockdown

Supports the Cash Admin clerk to code exceptions and complete critical cash routines

Ensures that the right processes and routines are carried out whilst Duty Manager to enable to store to grow sales

Delivers minimum 7/10 store standards consistently to ensure that the store is a great place to work and shop

Personal Development overall rating

All next steps from the previous 121 have been completed or are in progress and likely to be completed to timescale

121 overall rating

Shift Leader Signature

Store Manager Signature