Template Information
A structured unit visit for drive-in operations
Category: general
Template Questions
- CUSTOMER SERVICE (Observe service during a peak outside the restaurant for at-least 30 minutes, & inside the restaurant for at-least 30 minutes. Report your findings below.)
- Reply Time:
- Kitchen Production Time:
- Carhop Tray Time:
- Average Time:
- Late Ticket %:
- Critical Late %:
- SPEED OF SERVICE (Use at-least the average of 5 DT orders, and 5 stall/patio orders for a blended Speed of Service score.)
- EXTERIOR CLEANLINESS (Attach photos of equipment as you progress through the cleanliness check.)
- INTERIOR CLEANLINESS (Attach photos of equipment as you progress through the cleanliness check.)
- QUALITY
- SYSTEMS AND PROCEDURES
- GOALS (Write when the next Audit will occur, and the goals to be obtained by then.)
- ADDITIONAL COMMENTS:
- MOD:
- SUPERVISOR: