Restaurant customer satisfaction survey checklist
Food businesses should not only focus on the quality of food that they serve but also with the entire customer experience from accommodating customers to the dining experience. this customer satisfaction survey is a brief evaluation of the restaurant premise, the ambience, service staff, food quality and the overall customer experience. iauditor promotes better survey experience with the convenience of using a mobile device, ipad or tablet.
What does this form include?
This form contains 4 sections:
Restaurant Survey
- Was the reservation done in the most possible convenient way?
- Were the restaurant facilities clean and well-maintained?
- Was the ambience pleasant?
- Were the staff friendly and professional?
- Was the food in good quality and worth your money?
- Were order taken correctly?
- Were the cutlery, glassware and crockery provided?
- Were requests done in a timely manner?
- Overall, was the restaurant service excellent?
- Will you comeback next time?
- Are you going to recommend this restaurant to others?
Please share us few things where we could do better
Full Name and Signature of Customer (Optional)
Use this template