Template Information
Use this checklist to collect data on customers booking process and their hotel experience. the form can be used to record data like reason and process for booking, factors that may have led to better sleep, and feedback about the food service offered. lastly, it also allows customers to rate the overall stay and the likelihood to recommend the hotel to family and friends. iauditor is a great data gathering tool and audit storage to compile a lot of hotel customer surveys.
Category: general
Template Questions
- Booking
- Who did you travel with
- Why did you choose this hotel?
- How did you book your visit?
- Any feedback about finding and booking this hotel?
- Is there anything that would have improved your sleep?
- Hotel Experience
- Overall Rating
- Full Name and Signature of Customer (Optional)