Franchise compliance review checklist
Audit
What does this form include?
This form contains 21 sections:
Exterior
- Are all windows and doors clean and in good repair?
- Are all Exterior walls / Awnings clean and in good repair?
- Are all Entry's, Exits, Gardens and car park free of debris and obstructions?
- Does the business comply with the current Inspirations livery standards?
- Are all signs / flags etc current and in good condition?
Actions:
Additional Comments
Interior
- Are all lights including exit lights operational, adequate and in good repair?
- Are all shelving areas clean, dust free and no sharp edges?
- Are all operational areas - Sales Counters, Tinting Benches clean, tidy and in good repair?
- Are all floors clean / Polished, Carpets Vacuumed and in good repair?
- Are Tinting & Mixing Machines clean and in good repair?
- Are all isles clear of excess and general stock?
DuluxGroup
Training
- Does the Business actively attend DuluxGroup Academy Courses
- Have ALL Staff attended the basic DuluxGroup courses to an acceptable level (Dulux, Selleys, Woodcare)
Inspirations Driven - REAL
Merchandising
- Are all colour chip units, colour cards etc in good repair, full of chips, clean & Tidy?
- Is the Project Table & Library clean, tidy and clutter free?
- Are all Wallpaper Books current and in good condition, neat & tidy?
- Is the general level of merchandising current, clean and in accordance with franchise standards?
- Current Promotion - TRADEIs there a specific promotional display setup for the current Trade Promotion
- Current Promotion - RETAILIs there a specific promotional display setup for the current Retail Promotion
Marketing
- Does the Business participate in all National Inspirations Paint Retail Promotions
- Does the Business participate in all National Inspirations Paint Trade Promotions
- Does the Business participate in all National Dulux Group Retail Promotions
- Does the Business participate in all National Dulux Group Trade Promotions
- Does the Business participate in Regional Area Marketing Activity
- Does the Business implement in-store Trade events - BBS's, etc
- Does the Business implement in-store Retail events - Project Night / Days, BBQ's etc
Additional Comments:
WPH&S - Work Place Health & Safety
- Conduct Risk Assessment Survey
- Exterior access & egress clear & uncluttered
PAINT CLUB
Retail Program's
- PAINT CLUB: Does the store actively participate in the Paint Club program?
- PAINT CLUB: Can all staff effectively "Sell" the paint club program?
- PAINT CLUB: Does the business have numerous "Paint Club" POS around the store - Counter mats, Posters, DL Brochures?
COLOUR CONSULTANCY
Mystery Shopper Rogram
Stock Control
- Does the store stock the FULL range of Dulux & Berger Premium Products
- Does the Store stock the Full Range of Berger Dimensions Products
- Does the Business have enough stock to comfortably accommodate the needs of the Trade & Retail Business
Summary:
Franchisee Comments
Signed off:
Franchise Business Managers Comments
Signed off
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