Template Information
Drive thru guest service audit and standards
Category: general
Template Questions
- Guest Standard
- Picture of Directional signs in drive-thru entry, drive- thru clearance sign.
- Pictures of menu boards and OCS.
- Critical Guest Standard
- Pictures of Drive-thru lane, building walls, Drive-thru window(s) and ledges.
- Picture of Team Members are wearing clean and neat Jack, in approved uniforms with name tag; shirts tucked in and hair neat and pulled back.
- Picture of the Drive-thru window, the hours of operations and the current promotion.
- Critical Guest Standards
- Miscellaneous Pictures
- PIC Signature
- Auditors Signature