Template Information
Customer claim for goods and errors
Category: general
Template Questions
- Customer Number
- Email contact (used to update claim status)
- Phone contact
- Store Ref No:
- Invoice Date Date
- Invoice Number
- All security items must be claimed within 1 hr of receiving load All non Security items must be claimed with 48 hrs of receiving load Failure to provide photos of danaged goods may lead to rejected claim Written notification will be emaied once your
- Signature of Person raising claim
- Product Details
- Claim type
- Use By Date Date
- Product Number & Description
- Invoice Page Number
- Invoice Line Number
- Carton Qty
- Unit Qty
- Value claiming
- Brief comment to assist with claim