The cafe mystery shop report checklist

Template Information

Mystery shopper

Category: food-&-hospitality

Template Questions

  • Time of arrival Date
  • Beverage order placed Date
  • Beverage order received Date
  • Meal order placed Date
  • Meal order received Date
  • Amount of Guest
  • Bill Total
  • Time of leaving Date
  • 1.0 Exterior appearance
  • Score out of 6
  • 2.0 Internal appearance and Ambiance
  • Score out of 10
  • 3.0 Service
  • Score out of 14
  • 4.0 Beverages
  • Score out of 12
  • 5.0 Food
  • Score out of 18
  • 6.0 Restrooms
  • 7.0 Staff, Appearance, Awareness
  • Signature of Mystery shopper
  • Mystery Shop Total Score